Shipping policy
Shipping Policy
Dispatch & delivery timelines
Most orders are dispatched within 24 hours of order confirmation.
Delivery time depends on your pincode and courier serviceability:
- Minimum delivery time: 2 days
- Maximum delivery time: 10 days
Delivery attempts are usually made Monday to Saturday, between 9:00 AM - 5:00 PM.
Once your order is shipped, you will receive a tracking link so you can follow your parcel until it reaches you.
Shipping charges
We offer shipping across India based on your order value.
- Orders below ₹999: A flat ₹80 shipping charge applies to both Prepaid and Cash on Delivery (COD) orders.
- Orders of ₹999 and above: Free shipping is available on both Prepaid and Cash on Delivery (COD) orders.
Delivery responsibility
To ensure a smooth experience, please note the following:
- We are not responsible if someone else accepts the parcel at your delivery address.
- We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address entered during checkout.
- Once the product is delivered in good condition, Amorize cannot be held responsible for any damage that occurs afterward.
Please double-check your delivery details before placing your order.
Damaged, tampered, or open packaging
If your package appears damaged, tampered, or opened at the time of delivery:
Please refuse to accept the order.
After refusing the delivery, email us at customercare@amorize.in with:
- Your order number
- Photos of the package (if possible)
We will arrange a replacement once the returned parcel reaches us.
Missing or wrong item received
Although this is extremely rare, if you receive:
- A wrong product
- A missing item
- An order mismatch
Please contact us immediately at customercare@amorize.in with photos and order details.
We will resolve the issue on priority.
Return & replacement policy - shipping-related notes
- Returns: Accepted within 7 days for eligible products only.
- Replacements: Allowed within 5 days for size and color changes.
- Panties and combo sets including panties: Non-returnable and non-replaceable for hygiene reasons.
Please refer to our Return & Refund Policy page for complete details.
Undeliverable orders
If a courier partner is unable to deliver your order:
- Prepaid orders: A full refund will be issued.
- COD orders: You will not be charged.
International shipping
At the moment, Amorize does not offer international shipping.
Orders can only be delivered within India.
Customer support
For any delivery or order-related queries, feel free to reach out to us:
Email: customercare@amorize.in
Phone: +91 9137311833
Company details
Amorize
Operated by SJ Fashions Private Limited
318, Paras Gopal Industrial Estate, V. S. Matkar Marg, Dadar West,
Mumbai, Maharashtra - 400028
India