Shipping policy

Shipping Policy

Dispatch & delivery timelines

Most orders are dispatched within 24 hours of order confirmation.

Delivery time depends on your pincode and courier serviceability:

  • Minimum delivery time: 2 days
  • Maximum delivery time: 10 days

Delivery attempts are usually made Monday to Saturday, between 9:00 AM - 5:00 PM.

Once your order is shipped, you will receive a tracking link so you can follow your parcel until it reaches you.

Shipping charges

We offer shipping across India based on your order value.

  • Orders below ₹999: A flat ₹80 shipping charge applies to both Prepaid and Cash on Delivery (COD) orders.
  • Orders of ₹999 and above: Free shipping is available on both Prepaid and Cash on Delivery (COD) orders.

Delivery responsibility

To ensure a smooth experience, please note the following:

  • We are not responsible if someone else accepts the parcel at your delivery address.
  • We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address entered during checkout.
  • Once the product is delivered in good condition, Amorize cannot be held responsible for any damage that occurs afterward.

Please double-check your delivery details before placing your order.

Damaged, tampered, or open packaging

If your package appears damaged, tampered, or opened at the time of delivery:

Please refuse to accept the order.

After refusing the delivery, email us at customercare@amorize.in with:

  • Your order number
  • Photos of the package (if possible)

We will arrange a replacement once the returned parcel reaches us.

Missing or wrong item received

Although this is extremely rare, if you receive:

  • A wrong product
  • A missing item
  • An order mismatch

Please contact us immediately at customercare@amorize.in with photos and order details.

We will resolve the issue on priority.

Return & replacement policy - shipping-related notes

  • Returns: Accepted within 7 days for eligible products only.
  • Replacements: Allowed within 5 days for size and color changes.
  • Panties and combo sets including panties: Non-returnable and non-replaceable for hygiene reasons.

Please refer to our Return & Refund Policy page for complete details.

Undeliverable orders

If a courier partner is unable to deliver your order:

  • Prepaid orders: A full refund will be issued.
  • COD orders: You will not be charged.

International shipping

At the moment, Amorize does not offer international shipping.

Orders can only be delivered within India.

Customer support

For any delivery or order-related queries, feel free to reach out to us:

Email: customercare@amorize.in
Phone: +91 9137311833

Company details

Amorize
Operated by SJ Fashions Private Limited

318, Paras Gopal Industrial Estate, V. S. Matkar Marg, Dadar West,
Mumbai, Maharashtra - 400028
India